What B2B Marketers Can Learn from B2C Stories

by Jennifer Beever on July 6, 2010

Marketing Story Cake BakerI rarely pay attention to a TV ad. But, a new ad for a Toyota Corolla got my attention last night. I haven’t been looking for a Corolla, let alone a Toyota, but I watched the entire ad.

I paid attention because it told an interesting story about a woman who wants to buy a Toyota Corolla. In the story, the woman has a cake decorating business but no car in which to make deliveries. It shows her trying to deliver intricately-decorated and iced cakes on a bus, getting jostled by other passengers while trying to protect the cake. It was engagin. Moments later  at a family celebration, her new Corolla is driven into the yard. And they all lived happily ever after.

What can B2B marketers learn from this? Today pe0ple are not buying just products or services. They buy with their emotions; they are buying a story. When they narrow down their options to two or three sellers, they buy the story that best aligns with their beliefs and values.

What’s your B2B marketing story? What do you and your business stand for? Does your B2B story resonate with the type of buyer you would like to have? Do you know your buyers’ needs and wants – their buyer persona? Have you populated your stories online to attract the right buyers? Please comment below.

Photo by むぅ[Sakura Mutsuki] on Flickr. Creative Commons license, Attribution 2.0 Generic.

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There is No Magic Bullet in B2B Marketing (Sorry)

by Jennifer Beever on July 1, 2010

Magic BulletAs a B2B marketing consultant, I am often asked to figure out the one marketing tactic that is going to break open a market for a client. They are looking for a magic bullet.

I have news for them.

There is no magic bullet in B2B marketing.

Sorry to disappoint.

What does work is a strategic marketing plan that maps out integrated marketing tactics and provides a systematic approach to reaching your target audience. Strategy? Planning? Integration? Systems? Not as glamorous as the magic bullet, but they work!

One-shot marketing tactics don’t work. It has been proven again and again that multiple touches, multiple, integrated brand impressions create response compression (multiple touches lead a prospect to remember you and respond) and build brand recognition.

In my opinion, the only way to design and implement an integrated campaign is to have a written marketing plan. It becomes your road map – no, your GPS system – for integrated marketing success. Without the written plan, it is too easy to stray and end up back doing seat-of-the-pants, onesy-twosy marketing. Forget magic bullet(s). Rather,

  1. get strategic
  2. think “system”
  3. know what tactics work for  your target audience
  4. write a plan
  5. make it happen!

Have you found a magic bullet for your marketing? Please comment below.

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Is Your B2B Marketing Consultant Ethical?

I had lunch recently with CPA Lynne Leavitt of Brakensiek Leavitt Pleger LLP, The Eclectic Accountants & Business Consultants, and Maureen Bernstein of Kaercher Campbell & Associates Insurance Brokerage. We actually talked about – gasp! – ethics.

Lynne heads up programming for one of our networking groups and mentioned she has a speaker on ethics [...]

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Transparency is the Best Policy for B2B Marketing

Let’s face it. Most buyers can smell a rat these days. If you’re not being honest and open about the products and services you are selling or how you manufacture or provide them, people aren’t going to buy. Last week I participated in a fantastic webinar  hosted by Sustainable Industries and featuring Brand Strategist Susan [...]

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Is Marketing ROI Enough?

It’s amazing to me that very few B2B marketers track marketing ROI, let alone any other marketing performance stats. According  the Aberdeen Group, 78% of best practice companies track and measure their marketing results, compared to just 42% of companies that perform at industry average and 37% of companies defined as laggards.

When I analyze B2B [...]

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Why B2B Marketers Need Blue Ocean Strategy

We’ve been taught in business schools and business classes to analyze the competition! What products and services do they have that we do not? What markets do they serve that we do not? How are they positioned? What is their strategy? How do they perform and what is their price point?
For [...]

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Why B2B Marketing Buyer Personas Rule

When I created B2B marketing buyer personas (”personae” for those of you who studied Latin) for one of my clients last year, it became crystal clear why they beat working from demographic and even psychographic profiles hands-down. Years ago it was considered a standard marketing practice to create marketing programs with demographics in mind. You [...]

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Trade Show Tricks to Maximize B2B Marketing ROI

Having a presence at an industry trade show can be one of the most expensive B2B marketing tactics in your annual program. But it’s no longer enough to just show up, exhibit and leave. Here are six trade show tips to help you maximize return on your investment and, in some cases, even reduce your [...]

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New Buying Paradigm Not So New for High Tech Marketing

When I first read Geoffery Moore’s  Crossing the Chasm in the early 1990s, I was amazed at how well the author, then a partner at Regis McKenna, Inc., nailed what worked and what didn’t work in technology marketing. What is even more amazing to me is that the book is still highly relevant for high [...]

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Reduce Marketing Time-To-Trust with Twitter

People buy from people they know, like and trust. Using Twitter can help B2B marketers reduce “time-to-trust” with prospective customers.
When prospective customers follow you on Twitter, you are increasing your touch points with them. You may have met them face-to-face, talked on the phone, and exchanged email. Twitter extends your reach [...]

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