This issue has not come up that much for my clients. Most are business-to-business (B2B), and some set up their Facebook pages in a very controlled fashion: they are the only ones that can post on their page. But, for pages that want to both allow and show posts by those who “Like” the page, you now need to go to the new box that appears on the side of your page, called “Recent Posts by Others” to manage the posts. Hover with your mouse over a post and, when the “x” appears in the right corner of the post, click on it. (Note that when you hover over it, it may display the word “Remove,” but click on it anyway, because first a drop down menu appears with other options – see the image above.) Select “Allowed on Page” so that the post shows in your timeline. You can also highlight certain posts on your page or delete inappropriate ones.
While this is a change from the way it worked before, I think that this change is a good one. It forces page owners to manage posts and selectively allow posts to display on their page. Before this change, all posts showed up, requiring page owners to constantly monitor for spam and appropriateness. This very “lack of control” with the way it worked before may have been one of the many things preventing businesses from using Facebook.
I found some helpful blog posts when researching this issue:
- How To Display Posts By “Others” On Your Facebook Page by Frithjof Petscheleit, Tweet4OK- provides easy-to-watch video.
- Facebook Recent Posts by Others Overview, a Jacob Curtis tutorial – this has a good explanation of all the options on the drop down menu.
- How to Integrate “Recent Posts by Others” with Your Facebook Timeline by Stikky Media – this is a good post – love the sarcasm!
Just remember, when it comes to Facebook, repeat after me, “Change is good. Change is good. Change is good.”
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