}

Your Facebook Company Page: How to Show Posts by Others

by Jennifer Beever on April 15, 2013

Recent Posts by OthersIf you’re puzzling over why you no longer see posts by others directly on your Facebook company page, puzzle no more. Facebook simply made yet another change that affects the way we manage pages.

This issue has not come up that much for my clients. Most are business-to-business (B2B), and some set up their Facebook pages in a very controlled fashion: they are the only ones that can post on their page. But, for pages that want to both allow and show posts by those who “Like” the page, you now need to go to the new box that appears on the side of your page, called “Recent Posts by Others” to manage the posts. Hover with your mouse over a post and, when the “x” appears in the right corner of the post, click on it. (Note that when you hover over it, it may display the word “Remove,” but click on it anyway, because first a drop down menu appears with other options – see the image above.) Select “Allowed on Page” so that the post shows in your timeline. You can also highlight certain posts on your page or delete inappropriate ones.

While this is a change from the way it worked before, I think that this change is a good one. It forces page owners to manage posts and selectively allow posts to display on their page. Before this change, all posts showed up, requiring page owners to constantly monitor for spam and appropriateness. This very “lack of control” with the way it worked before may have been one of the many things preventing businesses from using Facebook.

I found some helpful blog posts when researching this issue:

Just remember, when it comes to Facebook, repeat after me, “Change is good. Change is good. Change is good.

Do you need help setting up, managing, or writing messages for your social media, including Facebook, Twitter and LinkedIn? New Incite provides set-up, training, consulting and on-going execution services for social media. Contact us today about our social media services.

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{ 6 comments… read them below or add one }

Jacob Curtis May 30, 2013 at 12:19 pm

Hey, Jennifer! Thanks for linking out to my site! Excellent round-up here! Cheers!

Jennifer Beever May 30, 2013 at 3:37 pm

You are quite welcome! Thanks for your how-to post.

Alisha June 8, 2013 at 1:42 pm

what if the “post by others” is by another page? Posts by pages never appear amongst “recent posts by others” so I can’t even allow them or not. I have tried amngst my own pages and from my pages to other pages, it just doesn’t work. have you ever encountered a case such as this?

Jennifer Beever June 14, 2013 at 11:45 am

Hi Alisha, I have not encountered a problem where a post from another page doesn’t appear for approval. I Googled the issue and didn’t see much helpful information. Good luck!

Helen Connor October 15, 2013 at 5:28 am

I’m coming across an issue where new posts by others aren’t appearing at all in the side area for even the page administrator to see. The biz page is tagged but nothing shows up. All appropriate items are checked so they would. Googled and hearing that it’s glitchy and random but that doesn’t seem to make total sense. Have you experienced this? With thanks!

Jennifer Beever October 16, 2013 at 3:38 pm

I haven’t seen this problem. I know sometimes I confuse myself and comment on my company page as Jen Beever and sometimes as New Incite. As far as I can tell, all comments show on my page – https://www.facebook.com/NewInciteMarketingConsulting

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